Returns & Exchanges

At Pharmaco.shop UAE, we want you to be completely satisfied with your fashion purchases, which is why we offer a hassle-free 14-day return and exchange policy for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into your Pharmaco account and visit the 'My Orders' section to select the items you wish to return or exchange within 14 days of delivery.

• 2.
  Secure Packaging

  Place the items in their original packaging, ensuring all designer tags, hygiene seals, and authenticity cards are included and intact.

• 3.
  Schedule a Pickup

  Once your request is approved, our local UAE courier partner will contact you to arrange a convenient time for a doorstep collection.

• 4.
  Quality Check & Refund

  After our warehouse team inspects the returned garments, your refund will be processed to your original payment method or issued as store credit within 7-10 business days.