Frequently Asked Questions

Everything you need to know about shopping with Pharmaco.shop UAE

What are your delivery timelines within the UAE?

We offer standard delivery within 1-2 business days across Dubai, Abu Dhabi, and Sharjah. For other Emirates, please allow up to 3 business days for your fashion items to arrive.

What is your return and exchange policy?

You can return or exchange any unworn items with original tags within 14 days of delivery. Please ensure the product is in its original packaging to qualify for a full refund.

Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery for all orders within the UAE. You can also pay securely online using major credit cards, debit cards, or Apple Pay.

How can I track my order?

Once your order is dispatched, you will receive an SMS and an email containing a tracking link from our courier partner to monitor your delivery in real-time.

Are the products on Pharmaco.shop UAE authentic?

Absolutely. We pride ourselves on sourcing only 100% authentic apparel and accessories directly from authorized distributors and premium fashion brands.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend checking these measurements as sizing can vary between different international fashion labels.